Cookie Policy
Understanding how we use cookies and similar technologies to enhance your experience at Bonchon
Table of Contents
1. Introduction
Welcome to Bonchon's Cookie Policy. This policy explains how Bonchon ("we," "us," or "our") uses cookies and similar tracking technologies when you visit our website at bonchons.digital, use our online ordering platform, or interact with our digital services.
We believe in transparency about how we collect and use data. This Cookie Policy is designed to help you understand what cookies are, why we use them, and how you can control your cookie preferences. By continuing to browse or use our website, you acknowledge that you have read and understood this policy.
This Cookie Policy should be read alongside our Privacy Policy, which provides additional details about how we collect, use, and protect your personal information. Together, these policies explain our data practices and your rights regarding your personal data.
Important Note
When you first visit our website, you will see a cookie consent banner. You can choose to accept all cookies, customize your preferences, or reject non-essential cookies. You can change your preferences at any time using our cookie settings tool.
3. Why We Use Cookies
We use cookies for several important purposes to ensure our website works properly and to provide you with the best possible experience. Here are the main reasons we use cookies:
Essential Website Functionality
Some cookies are essential for our website to function correctly. Without these cookies, certain features of our website would not work, and you would not be able to use key services. For example, these cookies enable you to:
- Navigate between pages without losing information
- Add items to your cart and proceed to checkout
- Access secure areas of the website
- Use our online ordering system
- Remember your location for delivery estimates
Performance Improvement
We use performance cookies to understand how visitors interact with our website. These cookies help us identify which pages are the most and least popular, see how visitors move around the site, and understand where visitors encounter errors. This information helps us improve our website's performance and user experience.
User Experience Personalization
Functionality cookies allow our website to remember choices you make and provide enhanced, personalized features. These cookies can remember:
- Your preferred location for viewing nearby restaurants
- Your favorite menu items and past orders
- Your preferred language or region settings
- Your cart contents between sessions
- Customization options you've selected
Analytics and Statistics
We use analytics cookies to collect information about how you use our website. This includes which pages you visit, how long you spend on each page, how you arrived at our site, and what links you click. This data is aggregated and anonymized, meaning it does not identify you personally. We use this information to improve our website, understand our audience better, and make data-driven decisions.
Marketing and Advertising
Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for individual users. These cookies may be set by us or by our advertising partners. They help us:
- Show you relevant advertisements on other websites
- Limit the number of times you see an advertisement
- Measure the effectiveness of our advertising campaigns
- Understand which promotions interest you most
5. Third-Party Cookies
In addition to our own cookies, we may also use various third-party cookies to report usage statistics, deliver advertisements, and enable social media features. These third parties have their own privacy policies, which we encourage you to review.
Google Analytics
We use Google Analytics to understand how visitors interact with our website. Google Analytics uses cookies to collect information about your use of the website, including your IP address. This information is transmitted to and stored by Google on servers in the United States. Google uses this information to evaluate your use of the website, compile reports on website activity, and provide other services relating to website activity and internet usage.
Privacy Policy: Google Privacy Policy
We use Facebook Pixel to measure the effectiveness of our advertising on Facebook and to show you relevant ads on Facebook and other platforms. Facebook uses cookies to track your interactions with our website and deliver personalized advertising.
Privacy Policy: Facebook Privacy Policy
Google Ads
We use Google Ads conversion tracking and remarketing features. These tools use cookies to help us show you relevant advertisements based on your past visits to our website and to measure the effectiveness of our ad campaigns.
Privacy Policy: Google Privacy Policy
Third-Party Cookie Management
Please note that we do not have control over third-party cookies. You can manage your preferences for these cookies directly through the third-party providers' websites or by using the opt-out links provided in Section 7 below.
8. Consequences of Disabling Cookies
While you have the right to disable cookies, doing so may affect your experience on our website. Here's what you should know about the potential consequences:
Important Warning
Disabling essential cookies will significantly impact the functionality of our website. Some features may not work at all without these cookies.
Features That May Not Work
If you disable or block cookies, the following features may be affected:
- Shopping Cart: Your cart may not retain items between pages or sessions
- Online Ordering: The checkout process may not function correctly
- Location Services: We may not be able to show you nearby restaurants or estimate delivery times
- User Preferences: Your saved preferences, favorite items, and past orders will not be remembered
- Login Status: You may be logged out frequently and need to re-authenticate
- Security Features: Some security protections may be reduced
Degraded Experience
Even if basic functionality remains, disabling cookies may result in:
- Having to re-enter information repeatedly
- Seeing irrelevant advertisements instead of personalized ones
- Not being able to use certain website features
- Slower website performance
- Inability to use social media sharing features
9. Do Not Track Signals
"Do Not Track" (DNT) is a privacy preference that users can set in some web browsers. When DNT is enabled, the browser sends a signal to websites requesting that the user's browsing behavior not be tracked.
Our Response to DNT Signals
Currently, there is no universally accepted standard for how websites should respond to DNT signals. As a result, our website does not specifically respond to DNT browser signals. However, we provide you with choices about the use of cookies through our cookie consent tool, as described in this policy.
How to Enable DNT
If you wish to enable DNT in your browser:
- Chrome: Settings → Privacy and security → Cookies and other site data → Send a "Do Not Track" request
- Firefox: Settings → Privacy & Security → Check "Send websites a 'Do Not Track' signal"
- Safari: Safari handles privacy through Intelligent Tracking Prevention rather than DNT
- Edge: Settings → Privacy, search, and services → Send "Do Not Track" requests
10. Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. We encourage you to review this policy periodically for any changes.
How We Notify You of Changes
When we make significant changes to this Cookie Policy, we will:
- Update the "Last Updated" date at the top of this policy
- Post a notice on our website announcing the changes
- For substantial changes, we may display a prominent notice or ask for your consent again
Your Continued Use
Your continued use of our website after any changes to this Cookie Policy will constitute your acceptance of such changes. If you do not agree with the updated policy, you should discontinue use of our website and delete any cookies that have been placed on your device.
11. Contact Us
If you have any questions, concerns, or requests regarding this Cookie Policy or our use of cookies, please don't hesitate to contact us. We are committed to addressing your privacy concerns promptly and thoroughly.
Phone
+1 860-567-0043
Mailing Address
Bonchon
828 Bantam Rd, Bantam, CT 06750, USA
When contacting us about cookies, please include:
- A description of your question or concern
- The specific cookies you're asking about (if applicable)
- Your device type and browser information
- Any error messages you've encountered
12. More Information
For more information about cookies and how to manage them, you can visit the following external resources:
General Cookie Information
- All About Cookies - Comprehensive resource about cookies and privacy
- Cookies and You - User-friendly guide to understanding cookies
- ICO Cookie Guidance - UK Information Commissioner's Office cookie guidance
Browser Help Pages
- Google Chrome Help - Manage Cookies
- Mozilla Firefox Help - Cookies
- Apple Safari Help - Manage Cookies
- Microsoft Edge Help - Delete Cookies
Privacy Organizations
Have Questions About Our Cookies?
Our team is here to help you understand how we use cookies and protect your privacy.
Contact Our Privacy Team