Terms of Service

1. Introduction and Acceptance

Welcome to Bonchon. These Terms of Service ("Terms," "Terms of Service," or "Agreement") constitute a legally binding agreement between you ("User," "you," or "your") and Bonchon ("Company," "we," "us," or "our") governing your access to and use of the bonchons.digital website, mobile applications, and all related services, features, content, and products (collectively, the "Services").

1.1 Agreement to Terms

By accessing, browsing, or using our Services in any manner, including but not limited to visiting our website, placing an order, creating an account, or engaging with any content or functionality, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference. If you do not agree to these Terms, you must immediately discontinue use of our Services.

1.2 Eligibility Requirements

To use our Services, you must meet the following eligibility requirements:

• Be at least eighteen (18) years of age, or the age of legal majority in your jurisdiction, whichever is higher
• Have the legal capacity to enter into binding contracts under applicable law
• Not be prohibited from using the Services under any applicable laws or regulations
• Provide accurate, current, and complete information as required during registration or ordering
• If using the Services on behalf of an organization, you represent that you have authority to bind that organization to these Terms

1.3 Account Responsibility

You are solely responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to immediately notify us of any unauthorized use of your account or any other breach of security. We will not be liable for any loss or damage arising from your failure to comply with these security requirements.

1.4 Updates to Terms

We reserve the right to modify, amend, or update these Terms at any time at our sole discretion. When we make material changes, we will notify you by posting the updated Terms on our website and updating the "Last Updated" date. Your continued use of the Services after any changes constitutes your acceptance of the new Terms. We encourage you to review these Terms periodically to stay informed of updates.

2. Definitions

For the purposes of these Terms of Service, the following definitions shall apply:

• "Company," "We," "Us," or "Our" refers to Bonchon, including its parent company, subsidiaries, affiliates, officers, directors, employees, agents, partners, and licensors, operating from 828 Bantam Rd, Bantam, CT 06750, USA.
• "You," "User," or "Your" refers to any individual or entity that accesses, browses, or uses our Services, whether as a guest or registered account holder.
• "Services" refers to all products, services, content, features, technologies, and functions offered by Bonchon, including but not limited to our website (bonchons.digital), mobile applications, food ordering systems, delivery services, dine-in services, catering services, and any related services.
• "Content" refers to any text, graphics, images, photographs, videos, audio, data, information, software, or other materials available through our Services, whether created by us, our users, or third parties.
• "Website" refers to bonchons.digital and all associated subdomains, web pages, and online platforms operated by Bonchon.
• "Order" refers to any request for products or services submitted through our Services, including online orders, phone orders, and in-person orders.
• "User Content" refers to any content, including reviews, comments, photos, and other materials, that users submit, post, or transmit through our Services.
• "Intellectual Property" refers to all trademarks, service marks, logos, trade names, copyrights, patents, trade secrets, and other proprietary rights owned or licensed by Bonchon.
• "Delivery Zone" refers to the geographic areas within which we offer delivery services for orders placed through our Services.
• "Personal Information" refers to any information that identifies, relates to, describes, or could reasonably be linked to a particular individual, as further defined in our Privacy Policy.

3. Use of Services

3.1 Permitted Use

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, and revocable license to access and use our Services for the following purposes:

• Personal, non-commercial use to browse our menu, place orders, and access information about our products and services
• Creating and maintaining a user account for ordering and account management purposes
• Communicating with us regarding orders, inquiries, feedback, and customer service matters
• Participating in promotions, loyalty programs, and other offerings made available through our Services
• Any other uses expressly authorized by Bonchon in writing

You agree to use our Services in compliance with all applicable federal, state, local, and international laws, regulations, and ordinances. You are responsible for ensuring that your use of the Services does not violate any laws applicable to you.

3.2 Prohibited Use

You expressly agree not to engage in any of the following prohibited activities when using our Services:

• Harmful or Malicious Behavior: Engaging in any activity that could damage, disable, overburden, or impair our Services or interfere with any other party's use of the Services, including uploading viruses, malware, or other malicious code.
• Unauthorized Access: Attempting to gain unauthorized access to our systems, servers, networks, or any accounts, data, or information not belonging to you through hacking, password mining, or any other means.
• Intellectual Property Violations: Copying, reproducing, distributing, modifying, creating derivative works from, publicly displaying, publicly performing, republishing, downloading, storing, or transmitting any of our content without our express written permission.
• Spam and Unsolicited Communications: Sending unsolicited promotional materials, spam, junk mail, chain letters, or any other form of solicitation through our Services.
• False Information: Providing false, misleading, or inaccurate information, including but not limited to creating fake accounts, submitting fraudulent orders, or misrepresenting your identity.
• System Interference: Using any robot, spider, scraper, or other automated means to access our Services without our express written permission, or interfering with the proper working of our Services.
• Harassment and Abuse: Harassing, threatening, intimidating, or abusing our employees, contractors, delivery personnel, or other users of our Services.
• Circumvention: Attempting to bypass, circumvent, or disable any security features, access controls, or technological measures designed to protect our Services.
• Impersonation: Impersonating any person or entity, or falsely stating or misrepresenting your affiliation with a person or entity.
• Data Mining: Collecting or harvesting any personal information or data from our Services without authorization.

Violation of these prohibited use provisions may result in immediate termination of your access to our Services, legal action, and/or reporting to law enforcement authorities.

4. User Accounts

4.1 Registration Requirements

To access certain features of our Services, such as placing orders, saving payment methods, and participating in loyalty programs, you may be required to create a user account. When registering for an account, you agree to:

• Provide accurate, current, and complete information as prompted by the registration form
• Maintain and promptly update your account information to keep it accurate, current, and complete
• Create a strong password and maintain its confidentiality
• Accept all risks of unauthorized access to your account and the information you provide

4.2 Account Security Responsibility

You are solely responsible for safeguarding your account credentials and for any activities or actions that occur under your account. You must immediately notify us at [email protected] if you become aware of or suspect any unauthorized use of your account or any other security breach. We reserve the right to disable any account at any time if, in our sole opinion, you have violated any provision of these Terms.

4.3 Accurate Information

You represent and warrant that all information you provide in connection with your account is accurate and truthful. We rely on this information to process orders, communicate with you, and provide our Services. Providing false or misleading information may result in account suspension or termination and may constitute fraud.

4.4 One Account Per Person

Each user is permitted to maintain only one account. Creating multiple accounts is prohibited and may result in the termination of all associated accounts. If you believe someone has created an unauthorized duplicate account using your information, please contact us immediately.

4.5 Account Termination Rights

We reserve the right to suspend or terminate your account and refuse any current or future use of the Services at any time, with or without cause, with or without notice, effective immediately. Grounds for termination may include, but are not limited to, violation of these Terms, fraudulent activity, non-payment, or any behavior we deem harmful to other users or our business.

5. Food Services and Safety

5.1 Food Safety and Hygiene Standards

Bonchon is committed to maintaining the highest standards of food safety and hygiene in compliance with all applicable federal, state, and local health regulations. Our food preparation facilities are regularly inspected and certified by relevant health authorities. We implement comprehensive food safety protocols including:

• Regular health inspections and certifications from local health departments
• HACCP (Hazard Analysis Critical Control Points) principles in food handling
• Proper food storage temperatures and handling procedures
• Staff training in food safety and sanitation practices
• Clean and sanitized food preparation areas and equipment

5.2 Allergen Information Disclaimer

We strive to provide accurate allergen information for our menu items. However, you acknowledge and agree that:

• Allergen information provided is based on standard recipes and may vary based on ingredient availability and preparation methods
• We cannot guarantee that any menu item is completely free of allergens due to the nature of food preparation environments
• If you have severe food allergies, you should consult with a healthcare professional before consuming our products
• It is your responsibility to inform us of any allergies when placing an order
• We recommend that individuals with severe allergies exercise caution and make informed decisions about their food choices

5.3 Food Quality Guarantee

We are committed to delivering high-quality food that meets our standards. If you are not satisfied with the quality of your order, please contact us within 24 hours of receiving your order. We will work with you to resolve any quality concerns, which may include a replacement, refund, or credit at our discretion.

5.4 Temperature-Sensitive Item Handling

Certain food items are temperature-sensitive and require proper handling. You acknowledge that:

• Hot food items should be consumed promptly upon delivery for optimal quality and safety
• Cold items should be refrigerated immediately if not consumed right away
• We are not responsible for food quality deterioration due to delays in consumption after delivery
• Food safety guidelines recommend consuming perishable items within two hours of preparation or delivery

5.5 Nutritional Information

Nutritional information provided on our website or menu is approximate and may vary based on portion size, preparation variations, and ingredient substitutions. This information is provided for general reference only and should not be relied upon for dietary planning for medical conditions. Consult with a healthcare professional for specific dietary advice.

6. Ordering, Delivery, and Cancellation

6.1 Order Placement

When you place an order through our Services, you are making an offer to purchase the products and services selected. All orders are subject to acceptance by us. We reserve the right to refuse or cancel any order for any reason, including but not limited to:

• Product unavailability or menu item discontinuation
• Errors in product or pricing information
• Suspected fraudulent or unauthorized transactions
• Orders outside our delivery zone or operating hours
• Previous order history indicating abuse or non-payment

6.2 Order Confirmation and Acceptance

An order confirmation email or notification does not constitute acceptance of your order. Acceptance of your order and formation of a binding contract occurs only when your order has been prepared and is ready for pickup or has been dispatched for delivery. We will notify you if we are unable to fulfill your order.

6.3 Delivery Terms and Timing

For delivery orders, you acknowledge and agree to the following:

• Estimated Delivery Times: Delivery times provided are estimates only and are not guaranteed. Actual delivery times may vary based on order volume, traffic conditions, weather, and other factors beyond our control.
• Delivery Address: You are responsible for providing an accurate and complete delivery address. We are not responsible for orders delivered to incorrect addresses provided by you.
• Availability: You or an authorized person must be available at the delivery address to receive the order. If no one is available, the delivery person may leave the order at the address or return with it, at their discretion.
• Contactless Delivery: For contactless delivery options, you authorize us to leave the order at the designated location.

6.4 Delivery Zone Restrictions

Delivery services are available only within our designated delivery zones. Delivery zones are determined at our sole discretion and may change without notice. You can check if your address is within our delivery zone during the ordering process. We reserve the right to decline orders outside our delivery zones or impose additional delivery fees for extended distances.

6.5 Minimum Order Requirements

We may establish minimum order amounts for delivery orders. The minimum order amount will be clearly displayed during the ordering process. Orders below the minimum amount may be subject to additional fees or may not be eligible for delivery. Minimum order requirements may vary by location and time.

6.6 Order Cancellation and Modification

You may request to cancel or modify your order subject to the following conditions:

• Cancellation Window: Orders may be cancelled within five (5) minutes of placement. After this window, we may have already begun preparing your order.
• Modification Requests: Modifications to orders after placement are subject to availability and may not always be possible once preparation has begun.
• Refunds for Cancellations: Approved cancellations will receive a full refund to the original payment method. Refund processing times vary by payment provider.
• Our Right to Cancel: We reserve the right to cancel orders at any time due to unforeseen circumstances, in which case you will receive a full refund.

To request a cancellation or modification, please contact us immediately at +1 860-567-0043 or through our website. For complete refund terms, please see our Refund Policy.

7. Products and Services

7.1 Product Descriptions and Accuracy

We strive to display our products and services as accurately as possible. However, you acknowledge that:

• Product images are for illustrative purposes and may differ from actual products
• Colors displayed on your screen may vary from actual product appearance
• Portion sizes and presentation may vary from images shown
• Ingredients may be substituted based on availability without notice
• We reserve the right to modify, discontinue, or change any product or service at any time

7.2 Pricing and Availability

All prices displayed on our Services are in US Dollars and are subject to change without notice. Prices do not include applicable taxes, delivery fees, service charges, or gratuities unless otherwise stated. In the event of a pricing error, we reserve the right to:

• Correct any errors and charge the correct price
• Cancel orders placed at incorrect prices
• Contact you before processing orders with pricing discrepancies

7.3 Payment Terms

We accept various forms of payment as indicated during the checkout process. By providing payment information, you represent that you are authorized to use the payment method and authorize us to charge the total amount of your order. All payments are processed through secure third-party payment processors. We do not store complete payment card information on our servers.

7.4 Returns and Refunds

Due to the perishable nature of food products, returns are generally not accepted. However, we stand behind the quality of our products. If you experience any issues with your order, please contact us within 24 hours. Our complete refund policy, including procedures and eligibility, is available in our Refund Policy.

8. Intellectual Property

8.1 Ownership of Content and Trademarks

The Services and all content, features, and functionality thereof, including but not limited to all information, software, text, displays, images, video, audio, design, selection, and arrangement, are owned by Bonchon, its licensors, or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

The Bonchon name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Bonchon or its affiliates. You may not use such marks without our prior written permission. All other names, logos, product and service names, designs, and slogans on the Services are the trademarks of their respective owners.

8.2 Limited License to Users

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable license to access and use the Services and to download or print a copy of any portion of the Content solely for your personal, non-commercial use. This license does not include:

• Any resale or commercial use of the Services or its contents
• Any collection and use of product listings, descriptions, or prices
• Any derivative use of the Services or its contents
• Any downloading, copying, or other account information for the benefit of any third party
• Any use of data mining, robots, or similar data gathering and extraction tools

8.3 Copyright Infringement Reporting

If you believe that any content on our Services infringes your copyright, please notify us in writing at [email protected] with the following information:

• A description of the copyrighted work claimed to have been infringed
• A description of where the infringing material is located on the Services
• Your contact information (address, telephone number, email address)
• A statement that you have a good faith belief that the disputed use is not authorized
• A statement, under penalty of perjury, that the information in your notice is accurate and that you are the copyright owner or authorized to act on behalf of the owner
• Your physical or electronic signature

9. User Content

9.1 Responsibility for Your Content

You are solely responsible for any content you submit, post, or transmit through our Services, including reviews, comments, photos, and other materials ("User Content"). You represent and warrant that:

• You own or control all rights to the User Content you submit
• Your User Content does not violate these Terms or any applicable law
• Your User Content does not infringe the rights of any third party
• Your User Content is accurate and not misleading

9.2 License Grant to Company

By submitting User Content through our Services, you grant Bonchon a worldwide, non-exclusive, royalty-free, sublicensable, and transferable license to use, reproduce, distribute, prepare derivative works of, display, and perform your User Content in connection with the Services and our business, including for promotional and marketing purposes.

9.3 Prohibited Content

You agree not to submit User Content that:

• Is false, misleading, defamatory, obscene, or offensive
• Infringes any patent, trademark, trade secret, copyright, or other intellectual property rights
• Violates any law, regulation, or these Terms
• Contains viruses, malware, or other harmful code
• Promotes illegal activities or harm to others
• Contains personal information of third parties without their consent
• Is spam, advertising, or promotional material not authorized by us

9.4 Right to Remove Content

We reserve the right, but are not obligated, to review, monitor, and remove User Content at our sole discretion and for any reason, including but not limited to content that violates these Terms or that we find objectionable. We are not responsible for any User Content, whether provided by you or third parties.

9.5 No Endorsement of User Content

The appearance of User Content on our Services does not constitute an endorsement by Bonchon. We do not verify, endorse, or guarantee the accuracy, completeness, or usefulness of any User Content. Any reliance you place on User Content is strictly at your own risk.

10. Disclaimers

10.1 "As Is" Service Provision

THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR COURSE OF PERFORMANCE.

10.2 No Warranty of Uninterrupted Service

We do not warrant that the Services will be uninterrupted, timely, secure, or error-free, or that defects will be corrected. We do not warrant that the results obtained from the use of the Services will be accurate or reliable. We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you through the Services will meet your expectations.

10.3 Third-Party Content Disclaimer

The Services may contain links to third-party websites, applications, or services that are not owned or controlled by Bonchon. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You acknowledge and agree that we shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods, or services available on or through any such websites or services.

10.4 Professional Advice Disclaimer

Information provided through our Services, including nutritional information, allergen information, and health-related content, is for general informational purposes only and should not be considered professional advice. You should consult with appropriate professionals (such as healthcare providers, nutritionists, or dietitians) for advice specific to your situation. We are not responsible for any actions you take based on information provided through our Services.

11. Limitation of Liability

11.1 Maximum Liability Limits

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL BONCHON, ITS AFFILIATES, DIRECTORS, EMPLOYEES, AGENTS, PARTNERS, SUPPLIERS, OR LICENSORS BE LIABLE FOR ANY AMOUNT EXCEEDING THE GREATER OF (A) THE AMOUNT YOU PAID TO US FOR THE SPECIFIC ORDER OR SERVICE GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED US DOLLARS ($100.00).

11.2 Excluded Damages

IN NO EVENT SHALL BONCHON BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES, REGARDLESS OF WHETHER SUCH DAMAGES WERE FORESEEABLE OR WHETHER BONCHON WAS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND REGARDLESS OF THE THEORY OF LIABILITY (WHETHER IN CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE).

11.3 Essential Purpose Failure

THE LIMITATIONS OF LIABILITY SET FORTH ABOVE SHALL APPLY EVEN IF ANY LIMITED REMEDY PROVIDED HEREIN FAILS OF ITS ESSENTIAL PURPOSE. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.

11.4 Jurisdictional Variations

The limitations of liability in this section apply to the fullest extent permitted by law in your jurisdiction. Nothing in these Terms shall limit or exclude our liability for (a) death or personal injury caused by our negligence, (b) fraud or fraudulent misrepresentation, or (c) any other liability that cannot be excluded by law.

12. Indemnification

12.1 User Indemnification of Company

You agree to indemnify, defend, and hold harmless Bonchon and its officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any and all claims, liabilities, damages, judgments, awards, losses, costs, expenses, and fees (including reasonable attorneys' fees) arising out of or relating to:

• Your violation of these Terms
• Your violation of any third-party rights, including intellectual property rights or privacy rights
• Your violation of any applicable law, rule, or regulation
• Your User Content
• Any misrepresentation made by you
• Your use of the Services
• Any disputes or issues between you and any third party

12.2 Defense and Settlement Rights

We reserve the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate with our defense of such claims. You agree not to settle any matter without our prior written consent. We will use reasonable efforts to notify you of any such claim, action, or proceeding upon becoming aware of it.

12.3 Survival of Indemnification

Your indemnification obligations under this section shall survive the termination of these Terms and your use of the Services.

13. Third-Party Links and Services

13.1 No Responsibility for Third Parties

Our Services may contain links to third-party websites, applications, services, or content that are not owned or controlled by Bonchon. We have no control over, and assume no responsibility for, the content, privacy policies, practices, or availability of any third-party websites or services. Links to third-party websites are provided solely as a convenience to you.

13.2 Third-Party Terms Apply

If you access a third-party website or service from our Services, you do so at your own risk, and you understand that these Terms and our Privacy Policy do not apply to your use of such third-party websites or services. You should review the applicable terms and policies, including privacy and data gathering practices, of any third-party website or service to which you navigate from our Services.

13.3 No Endorsement

The inclusion of any links to third-party websites or services does not imply endorsement by Bonchon of such websites, services, or their content. We expressly disclaim any responsibility for the content, accuracy, quality, or reliability of any third-party websites, services, products, or content.

13.4 Third-Party Service Providers

We may use third-party service providers to facilitate our Services, including payment processors, delivery services, and analytics providers. These service providers have their own terms and privacy policies that govern your relationship with them. We are not responsible for the acts or omissions of these third-party service providers.

14. Termination

14.1 Company Right to Terminate

We may terminate or suspend your account and access to the Services immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms. Grounds for termination include, but are not limited to:

• Violation of any provision of these Terms
• Fraudulent, abusive, or illegal activity
• Non-payment or chargebacks
• Behavior that is harmful to other users or our business
• Request by law enforcement or government agencies
• Discontinuance or material modification of the Services
• Extended periods of inactivity

14.2 User Right to Terminate

You may terminate your account at any time by contacting us at [email protected] or through the account settings in our Services. Upon your request, we will deactivate your account and delete your personal information in accordance with our Privacy Policy, subject to any legal retention requirements.

14.3 Effect of Termination

Upon termination of your account:

• Your right to use the Services will immediately cease
• Any pending orders may be cancelled
• Any unused credits, rewards, or promotional balances will be forfeited
• We may delete your account information, subject to legal retention requirements
• You remain liable for any outstanding obligations incurred prior to termination

14.4 Survival of Provisions

All provisions of these Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnification, and limitations of liability.

15. Governing Law and Disputes

15.1 Applicable Law

These Terms and any dispute or claim arising out of or related to these Terms, their subject matter, or their formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of the State of Connecticut and the federal laws of the United States applicable therein, without regard to its conflict of law provisions.

15.2 Dispute Resolution Process

Before initiating any formal legal proceedings, you agree to first contact us at [email protected] to attempt to resolve any dispute informally. We will attempt to resolve the dispute through good faith negotiations for a period of at least thirty (30) days before either party may initiate formal legal proceedings.

15.3 Arbitration Agreement

If we cannot resolve a dispute informally, any controversy or claim arising out of or relating to these Terms or the Services shall be settled by binding arbitration administered by the American Arbitration Association in accordance with its Commercial Arbitration Rules. The arbitration shall take place in Connecticut, United States, and the arbitrator's decision shall be final and binding.

15.4 Class Action Waiver

YOU AND BONCHON AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. Unless both you and Bonchon agree otherwise, the arbitrator may not consolidate more than one person's claims and may not otherwise preside over any form of a representative or class proceeding.

15.5 Jurisdiction and Venue

For any claims not subject to arbitration, you agree to submit to the personal and exclusive jurisdiction of the state and federal courts located in Litchfield County, Connecticut. You waive any objection to venue in such courts.

15.6 Time Limitation on Claims

Any cause of action or claim you may have arising out of or relating to these Terms or the Services must be commenced within one (1) year after the cause of action accrues; otherwise, such cause of action or claim is permanently barred.

16. Changes to Terms

16.1 Right to Modify

We reserve the right to modify, amend, or update these Terms at any time in our sole discretion. We may make changes for any reason, including but not limited to: changes in laws or regulations, changes in our business practices, addition of new features or services, or clarification of existing provisions.

16.2 Notification of Changes

When we make material changes to these Terms, we will provide notice through one or more of the following methods:

• Posting the updated Terms on our website with a new "Last Updated" date
• Sending an email notification to registered users
• Displaying a prominent notice on our Services
• Requiring acknowledgment of new Terms upon login

16.3 Continued Use Equals Acceptance

Your continued use of the Services after the effective date of any changes to these Terms constitutes your acceptance of the modified Terms. If you do not agree to the modified Terms, you must stop using the Services immediately and, if applicable, close your account.

16.4 Review Responsibility

It is your responsibility to review these Terms periodically for updates. We encourage you to check this page frequently to stay informed about any changes. Your continued use of the Services following the posting of changes will mean you accept and agree to the changes.

17. General Provisions

17.1 Entire Agreement

These Terms, together with our Privacy Policy, Cookie Policy, and any other legal notices or policies published by us on the Services, constitute the entire agreement between you and Bonchon regarding your use of the Services and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral.

17.2 Severability

If any provision of these Terms is held by a court or other tribunal of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of these Terms will continue in full force and effect.

17.3 Waiver

No waiver by Bonchon of any term or condition set forth in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition. Any failure of Bonchon to assert a right or provision under these Terms shall not constitute a waiver of such right or provision.

17.4 Assignment

You may not assign or transfer these Terms, by operation of law or otherwise, without our prior written consent. Any attempt by you to assign or transfer these Terms without such consent will be null and void. We may freely assign or transfer these Terms without restriction. Subject to the foregoing, these Terms will bind and inure to the benefit of the parties, their successors, and permitted assigns.

17.5 Force Majeure

Neither party shall be liable for any failure or delay in performing their obligations where such failure or delay results from any cause that is beyond the reasonable control of that party, including but not limited to: acts of God, flood, fire, earthquake, epidemic, pandemic, war, terrorism, labor disputes, civil unrest, government actions, power failures, internet or telecommunications outages, or third-party service provider failures.

17.6 Headings for Convenience

The section titles and headings in these Terms are for convenience only and have no legal or contractual effect. They should not be used in interpreting the provisions of these Terms.

17.7 No Third-Party Beneficiaries

These Terms do not create any third-party beneficiary rights in any individual or entity that is not a party to these Terms, except as expressly provided herein.

17.8 Relationship of Parties

Nothing in these Terms shall be construed to create a joint venture, partnership, employment, or agency relationship between you and Bonchon. You do not have any authority to bind Bonchon in any respect whatsoever.

18. Contact Information

If you have any questions, concerns, or feedback about these Terms of Service, please contact us using the information below:

For order-related inquiries, please include your order number in your message for faster assistance.

For legal notices and formal communications, please send correspondence to our physical address listed above, Attention: Legal Department.